Slack Community Managers
Bubble
Professional
Slack Community Managers are practitioners dedicated to cultivating, moderating, and organizing communities within Slack workspaces, gu...Show more
Slack Community Managers
Bubble
Professional
Slack Community Managers are practitioners dedicated to cultivating, moderating, and organizing communities within Slack workspaces, guiding community norms unique to the platform.
Statistics
Estimated Global Reach
15K
Popularity
Low
Regional Hotspot
Worldwide
Discover Related Bubbles
General Q&A
Slack Community Managers focus on building, nurturing, and organizing thriving communities within the Slack platform, going far beyond just moderating channels or administering settings.
Community Q&A
Slack Community Managers focus on building, nurturing, and organizing thriving communities within the Slack platform, going far beyond just moderating channels or administering settings.
They join private peer groups, attend webinars, and participate in clubs like the Community Club to share playbooks and best practices tailored to Slack environments.
Community Q&A
Summary
Key Findings
Workspace Hygiene
Social NormsSlack Community Managers obsess over 'workspace hygiene', enforcing strict channel naming and thread etiquette to keep busy Slack workspaces navigable—a practice outsiders rarely recognize as crucial social maintenance.
Asynchronous Trust
Insider PerspectiveThey cultivate a culture of psychological safety and asynchronous participation, trusting members to engage on their own time, which fosters deep collaboration unlike real-time-focused communities.
Hidden Tooling
Hidden InfluencesInsiders leverage Slack APIs and custom bots to automate engagement and moderation, a form of hidden influence rarely visible or understood by others outside the bubble.
Peer Stewardship
Community DynamicsA close-knit peer network shares best practices and debates evolving Slack features, maintaining community norms through private forums and events that outsiders don’t see.
Sub Groups
Enterprise Slack Community Managers
Managers overseeing large-scale or corporate Slack workspaces with advanced governance needs.
Startup & SMB Slack Community Managers
Managers focused on smaller, agile teams and startup environments.
Diversity & Inclusion Slack Managers
Practitioners dedicated to fostering inclusive and equitable Slack communities.
Technical/Developer Slack Managers
Community managers who moderate developer- or tech-focused Slack workspaces.
Statistics and Demographics
Platform Distribution
1 / 2
Slack
45%Slack is the primary platform where community managers both practice their craft and engage with peers in dedicated workspaces.
LinkedIn
20%LinkedIn hosts professional groups and discussions specifically for community managers, including those focused on Slack best practices.
Reddit
10%Reddit features active subreddits for community management and platform-specific discussions, including Slack-related topics.
Gender & Age Distribution
Ideological & Social Divides
Community Development
Discover Similar Bubbles
Insider Knowledge
Terminology
Greeting Salutations
Example Conversation
Insider
Huddle up!
Outsider
Huh? Are we joining a meeting now?
Insider
It's Slack lingo to invite people to a real-time audio chat feature called a Huddle — it's a quick way to sync without typing.
Outsider
Ah, got it! That sounds handy for fast collaboration.
Cultural Context
Slack Community Managers use 'Huddle up!' to signal informal, quick voice gatherings within Slack, supporting real-time connection in an otherwise asynchronous environment.
Inside Jokes
“Did you check the threads?”
A humorous reminder that much of the important discussion happens in threads rather than main channels, so ignoring threads means missing key info.
“Another notification overload incoming”
A tongue-in-cheek comment acknowledging the constant challenge of managing and preventing notification fatigue among community members.
Facts & Sayings
„Workspace hygiene“
Refers to the ongoing effort to keep Slack channels organized, relevant, and free from clutter or outdated information to maintain a healthy communication environment.
„Thread etiquette“
The unwritten rules around using threads properly to keep conversations organized and reduce noise in main channels.
„Emoji governance“
The practice of managing the creation, approval, and use of custom emojis to maintain a professional but fun atmosphere without overwhelming the workspace.
„Channel stewardship“
The responsibility of monitoring, guiding discussions, and enforcing rules within specific Slack channels to foster constructive engagement.
Unwritten Rules
Always encourage use of threads instead of cluttering main channels.
This maintains readability and order, showing respect for everyone’s time and attention.
Respond to questions or concerns within 24 hours.
Timely responses foster trust and active participation in the community.
Balance inclusiveness with channel focus by guiding off-topic discussions to appropriate places.
This keeps channels on-topic without alienating quieter members who appreciate clear communication.
Regularly archive or clean inactive channels.
Prevents channel overcrowding and helps members navigate current and relevant spaces easily.
Use custom emojis mindfully to enhance engagement without causing distraction.
Emojis add cultural flavor but too many can overwhelm or confuse members unfamiliar with their meaning.
Fictional Portraits
1 / 3
Emma, 29
Community ManagerfemaleEmma has been managing tech-focused Slack communities for startups in London, focusing on fostering engagement and smooth communication.
TransparencyEmpathyCommunity growth
Motivations
- Building meaningful connections among community members
- Facilitating collaboration through innovative Slack tools
- Growing community participation and retention
Challenges
- Balancing moderation with encouraging open dialogue
- Managing member onboarding and ensuring clear community guidelines
- Keeping engagement steady despite members' busy schedules
Platforms
Slack channelsTwitter chats on community managementLocal community manager meetups
onboarding flowthread hygienechannel curation
Insights & Background
Historical Timeline
Main Subjects
People
1 / 3
1 / 3
People
First Steps & Resources
Get-Started Steps
Time to basics: 2-3 weeks
1
Join Slack Admin Communities
1-2 hoursBasic
Summary: Find and join public Slack workspaces for community managers to observe and participate.
Details: Start by joining open Slack workspaces dedicated to community management. These spaces are where experienced Slack community managers share advice, discuss challenges, and showcase best practices. Observing real conversations and participating in discussions will give you firsthand exposure to the culture, tools, and etiquette valued in this bubble. Look for invitation links on community management blogs or via social media groups. When joining, introduce yourself, read pinned messages, and observe how moderators interact. Beginners often hesitate to participate—overcome this by asking thoughtful questions and responding to welcome threads. This step is crucial for understanding the lived experience of Slack community management and for building your network. Evaluate your progress by your comfort level in navigating channels, contributing to discussions, and recognizing common topics.
2
Study Slack Platform Basics
2-3 hoursBasic
Summary: Learn Slack workspace structure, roles, permissions, and key features relevant to community management.
Details: Familiarize yourself with the core features of Slack that are essential for community management. This includes understanding workspace and channel organization, user roles (admin, owner, member, guest), permissions, and basic moderation tools like message deletion and channel management. Use Slack’s official help center and beginner guides to explore these topics. Many newcomers overlook the nuances of permissions and end up making mistakes like granting excessive access or missing important moderation settings. Take time to experiment in a test workspace if possible. This foundational knowledge is vital for effective community management and for communicating with other admins. Assess your progress by being able to confidently explain workspace structure and demonstrate basic admin actions.
3
Observe Community Guidelines in Action
2-4 hoursIntermediate
Summary: Review real Slack community guidelines and see how they’re enforced in active workspaces.
Details: Collect and study examples of community guidelines from established Slack workspaces. Pay attention to how rules are communicated, enforced, and adapted to Slack’s unique environment (e.g., channel-specific norms, emoji reactions, thread etiquette). Observe how moderators handle rule violations and guide discussions. Beginners often underestimate the importance of clear, actionable guidelines and the subtle ways they’re reinforced. Try drafting a sample set of guidelines and compare them to those you’ve observed. This step helps you internalize best practices and avoid common pitfalls like vague or unenforceable rules. Evaluate your progress by your ability to identify effective guidelines and articulate how you’d adapt them for your own community.
1
Join Slack Admin Communities
1-2 hoursBasic
Summary: Find and join public Slack workspaces for community managers to observe and participate.
Details: Start by joining open Slack workspaces dedicated to community management. These spaces are where experienced Slack community managers share advice, discuss challenges, and showcase best practices. Observing real conversations and participating in discussions will give you firsthand exposure to the culture, tools, and etiquette valued in this bubble. Look for invitation links on community management blogs or via social media groups. When joining, introduce yourself, read pinned messages, and observe how moderators interact. Beginners often hesitate to participate—overcome this by asking thoughtful questions and responding to welcome threads. This step is crucial for understanding the lived experience of Slack community management and for building your network. Evaluate your progress by your comfort level in navigating channels, contributing to discussions, and recognizing common topics.
2
Study Slack Platform Basics
2-3 hoursBasic
Summary: Learn Slack workspace structure, roles, permissions, and key features relevant to community management.
Details: Familiarize yourself with the core features of Slack that are essential for community management. This includes understanding workspace and channel organization, user roles (admin, owner, member, guest), permissions, and basic moderation tools like message deletion and channel management. Use Slack’s official help center and beginner guides to explore these topics. Many newcomers overlook the nuances of permissions and end up making mistakes like granting excessive access or missing important moderation settings. Take time to experiment in a test workspace if possible. This foundational knowledge is vital for effective community management and for communicating with other admins. Assess your progress by being able to confidently explain workspace structure and demonstrate basic admin actions.
3
Observe Community Guidelines in Action
2-4 hoursIntermediate
Summary: Review real Slack community guidelines and see how they’re enforced in active workspaces.
Details: Collect and study examples of community guidelines from established Slack workspaces. Pay attention to how rules are communicated, enforced, and adapted to Slack’s unique environment (e.g., channel-specific norms, emoji reactions, thread etiquette). Observe how moderators handle rule violations and guide discussions. Beginners often underestimate the importance of clear, actionable guidelines and the subtle ways they’re reinforced. Try drafting a sample set of guidelines and compare them to those you’ve observed. This step helps you internalize best practices and avoid common pitfalls like vague or unenforceable rules. Evaluate your progress by your ability to identify effective guidelines and articulate how you’d adapt them for your own community.
4
Practice Moderation in a Test Workspace
1-2 daysIntermediate
Summary: Create a private Slack workspace to experiment with moderation tools and workflows.
Details: Set up your own Slack workspace (free tier is sufficient) and invite a few friends or colleagues to simulate real community scenarios. Practice creating channels, assigning roles, setting permissions, pinning messages, and using moderation features like removing messages or managing invitations. Experiment with bots and integrations that support moderation. Many beginners struggle with the practical aspects of moderation—this hands-on approach helps you build confidence and troubleshoot issues in a low-stakes environment. Document your workflows and reflect on what works or needs improvement. Progress is measured by your ability to handle basic moderation tasks without external help and your readiness to manage a live community.
5
Engage in Peer Knowledge Sharing
1 week (ongoing)Intermediate
Summary: Participate in discussions, ask questions, and share insights in Slack admin communities.
Details: Actively contribute to the Slack admin communities you joined earlier. Share your experiences, ask for feedback on your draft guidelines or moderation workflows, and offer help to others when possible. This step moves you from passive observer to active participant, which is essential for building credibility and deepening your understanding. Beginners sometimes fear asking “basic” questions—remember that these communities value curiosity and peer support. Use structured discussion threads and respect community norms when posting. Track your progress by the quality of your interactions, the feedback you receive, and your growing sense of belonging within the community.
Welcoming Practices
„Welcome threads for new members“
A dedicated thread that allows newcomers to introduce themselves and get warm responses, fostering early connection.
„Onboarding bots“
Automated tools that guide new members through rules, channels, and key resources to help them integrate smoothly.
Beginner Mistakes
Posting long announcements outside of announcement channels.
Use designated announcement channels to avoid clutter and ensure messages reach the right audience effectively.
Ignoring thread etiquette and replying in main channels.
Always check if the conversation is in a thread and respond there to keep discussions organized and reduce noise.
Pathway to Credibility
Tap a pathway step to view details
Master workspace hygiene practices
Demonstrates commitment to creating a clean, usable environment and earns trust from community members.
Facilitate engaging events or initiatives
Shows leadership and ability to energize the community, increasing visibility and respect.
Contribute to peer groups like the Community Club
Sharing knowledge and collaborating with other Slack Community Managers signals professionalism and deep expertise.
Facts
Regional Differences
North America
North American Slack Community Managers often emphasize asynchronous communication norms and psychological safety more heavily than peers in other regions.
Europe
European managers tend to advocate strongly for data privacy compliance within Slack workflows and limit data sharing more strictly.
Misconceptions
Misconception #1
Slack Community Managers are just IT admins.
Reality
While IT admins manage technical settings, Slack Community Managers focus on social dynamics, user engagement, and content moderation within Slack.
Misconception #2
They are social media managers for Slack.
Reality
Slack Community Managers facilitate internal or brand community engagement on Slack specifically, which requires knowledge of Slack’s unique tools and culture, unlike broader social media management.
Misconception #3
Managing a Slack community is easy and purely technical.
Reality
It requires nuanced interpersonal skills, strategic content design, and technical savvy, balancing psychology with automation and engagement metrics.
