Line Users bubble
Line Users profile
Line Users
Bubble
Interest
Line Users are members of the large, vibrant community who actively use the LINE messaging app, especially prevalent across East and So...Show more
General Q&A
Line Users create a vibrant community that goes far beyond messaging, using elaborate stickers, group chat customs, and integrated services like LINE Pay and LINE VOOM to shape a localized digital lifestyle.
Community Q&A

Summary

Key Findings

Sticker Economy

Community Dynamics
The sticker economy is key, where users trade, gift, and strategically deploy stickers for emotional nuance and social bonding unique to each region’s style and etiquette.

Silent Acknowledgement

Social Norms
Silent 'read-only' in group chats signifies respect and presence without disrupting flow, a subtle ritual misunderstood by outsiders.

Multifunctional Platform

Insider Perspective
Users see LINE not just as messaging but a multifunctional platform integrating payments, shopping, and services, tightly weaving digital life and social identity.

Regional Flavors

Social Norms
Distinct regional etiquette, from polite seasonal stickers to notification norms, creates micro-cultures that maintain bubble boundaries and reflect local social values.
Sub Groups

Sticker Creators and Collectors

Users who focus on creating, sharing, and collecting Line stickers, often forming their own groups and events.

Regional User Groups

Communities organized by country or city, reflecting local language, etiquette, and feature use.

Line OpenChat Communities

Large, topic-based chat groups within Line, often centered around hobbies, fandoms, or local interests.

Statistics and Demographics

Platform Distribution
1 / 2
Line
70%

Line is the core platform where the community forms, interacts, and expresses its unique digital culture through stickers, group chats, and app-specific features.

Line faviconVisit Platform
Messaging & Chat
online
Meetup
10%

Some Line user communities organize offline gatherings and events via Meetup, especially in regions where Line is popular.

Meetup faviconVisit Platform
Event Platforms
online
Facebook
10%

Regional Line user groups and fan communities often use Facebook to organize, share tips, and discuss updates outside the app.

Facebook faviconVisit Platform
Social Networks
online
Gender & Age Distribution
MaleFemale48%52%
13-1718-2425-3435-4445-5455-6465+10%25%30%20%8%5%2%
Ideological & Social Divides
Sticker EnthusiastsCorporate CoordinatorsRitual KeepersFeature ExplorersWorldview (Traditional → Futuristic)Social Situation (Lower → Upper)
Community Development

Insider Knowledge

Terminology
FriendsContacts

Non-users say 'friends' more generally; inside the LINE community, 'contacts' refers specifically to users added via various methods (QR code, ID, phone number).

EmojisEmoticons

While outsiders generally use 'emojis' for pictorial symbols, insiders often differentiate emoticons from stickers and emojis and use 'emoticons' to refer to ASCII or text-based expressions.

Free callsFree Voice Calls

Outsiders may say 'free calls' simply meaning no cost calls, but insiders understand 'Free Voice Calls' as a core feature offering free VOIP calls within LINE.

Video callGroup Video Call

While outsiders see any video call as a single entity, insiders distinguish 'Group Video Call' as a feature enabling multi-person video conferencing within LINE.

Privacy SettingsHidden Chat

Casual users think of privacy settings broadly, while insiders use 'Hidden Chat' to mean a LINE-specific feature for private or encrypted messages that require a password to open.

TimelineHome

Outside viewers may call it a timeline or newsfeed, but insiders call the feature 'Home' where posts and stories from friends and official accounts appear.

Official AccountsOfficial Accounts

Although outsiders may refer to company or celebrity pages generically, insiders recognize 'Official Accounts' as verified, special profiles for brands and public figures.

Group ChatOpen Chat

Outside users see a group chat as any multi-person chat, but insiders specifically use 'Open Chat' to reference LINE's public or topic-based group chat feature.

StickersStickers

Both casual observers and insiders use 'stickers,' but insider usage emphasizes the collectible, expressive, and cultural significance beyond just image messages.

LINE AppLINE

Casual users may say 'LINE app' as generic, but insiders simply use 'LINE' to refer efficiently to the app and ecosystem.

Greeting Salutations
Example Conversation
Insider
Good morning! Here's your seasonal sticker! (Sticker attached)
Outsider
Huh? Why the sticker with your greeting?
Insider
On LINE, using seasonal stickers is a polite way to greet—it's like showing thoughtfulness and being in tune with the time of year.
Outsider
Oh, that adds a nice cultural touch! Now I get it.
Cultural Context
Seasonal sticker greetings are a subtle tradition to express politeness, warmth, and cultural awareness beyond words alone.
Inside Jokes

When someone replies only with a sticker.

This poke at users who respond exclusively using stickers highlights how stickers can carry full sentiment and is a gentle tease about minimal text communication.

Waiting for a 'Read but no reply' to become 'Read and reply.'

Mocks the tension or patience users feel when someone has seen a message but delayed replying, common in group dynamics on LINE.
Facts & Sayings

Keep it safe in Keep!

Refers to the LINE Keep feature where users save important messages, images, or links privately; saying this signals familiarity with preserving content within the app.

Sticker Bombing incoming!

A playful warning that the user will flood the chat with multiple stickers, often to express strong emotion or humor, a common fun interaction among Line users.

Did you see it on Timeline?

Refers to LINE’s social feed called Timeline, used for sharing status updates or media, indicating engagement with LINE’s wider social features beyond messaging.

Read but no reply (silent read)

An implicit acknowledgment that someone has read the message but chooses not to reply immediately, a frequent etiquette aspect in group chats where silence is interpreted as acknowledgment.
Unwritten Rules

Don’t overuse stickers in professional or formal group chats.

Excessive sticker use in formal settings can be viewed as unprofessional or disrespectful; users gauge sticker appropriateness by context.

Acknowledge group messages read without replying if you have nothing to add.

Silent reading signals acknowledgment and presence in the group, preventing pressure to respond unnecessarily.

Use seasonal or occasion-appropriate stickers in greetings.

Employing relevant seasonal stickers conveys cultural awareness and politeness, enriching the greeting's social meaning.

Avoid disrupting group chats with off-topic sticker bombing.

Overwhelming a chat with unrelated stickers may annoy members and is considered rude, especially in larger or formal groups.
Fictional Portraits

Suki, 28

graphic designerfemale

Suki is a young professional from Tokyo who uses LINE daily for both work communication and keeping in touch with family and close friends.

CreativityEfficiencySocial harmony
Motivations
  • Stay connected effortlessly with her social and professional circles
  • Express emotions creatively through stickers and emojis
  • Keep up with trendy digital communication styles in Japan
Challenges
  • Managing constant notifications from multiple group chats
  • Balancing informal chat culture with professional messaging needs
  • Finding new and unique stickers that fit her style
read receiptshidden chatsticker packs

Arief, 35

small business ownermale

Arief runs a local café in Jakarta and uses LINE primarily to coordinate with suppliers and a loyal customer base.

PragmatismCustomer serviceCommunity engagement
Motivations
  • Efficient communication with suppliers and staff
  • Marketing and promotions via LINE Official Accounts
  • Building strong local customer relationships
Challenges
  • Understanding and leveraging LINE’s business tools effectively
  • Standing out in crowded local marketplaces
  • Balancing personal and business communication on the app
Platforms
LINE chat groupsLINE Official AccountWhatsApp for backup
LINE Official AccountRich menusbroadcast messages

Nisa, 19

university studentfemale

Nisa studies communications in Kuala Lumpur and uses LINE to socialize with friends, share multimedia, and follow pop culture trends.

FriendshipExpressionAuthenticity
Motivations
  • Stay socially active and informed among peer groups
  • Discover and share viral stickers and memes
  • Participate in group chats with classmates and hobby communities
Challenges
  • Keeping up with fast-moving group chats
  • Dealing with misunderstandings caused by text tone
  • Finding balance between social time and study time
Platforms
LINE groupsDiscord serversSnapchat
ghostingread receiptsstickers spam

Insights & Background

Historical Timeline
Main Subjects
Technologies

Stickers

Digital illustrations/emojis that users send to express emotion, humor or identity.
Visual LingoEmotion BurstCollectible

LINE Timeline

A social-feed feature where users share status updates, photos and “likes” within their network.
MicrobloggingFriend FeedCasual Updates

Official Accounts

Verified brand or celebrity profiles that broadcast content, coupons and mini-apps to followers.
Brand TouchpointPromo ChannelFan Hub

LINE VOOM

Short video feed integrated into LINE for UGC and influencer content sharing.
Video ClipsCreator DrivenIn-App Entertainment

Keep

Built-in personal cloud storage for saving messages, media and links for quick retrieval.
Personal ArchiveEasy AccessChat Savvy

Group Video Call

Multi-person live video feature used for casual meetups, study sessions, and remote hangouts.
Virtual GatheringCasual HangoutRemote Bonding

LINE Pay

In-app mobile payment wallet used for peer-to-peer transfers, e-commerce payments and local QR payments.
CashlessPeer TransfersE-wallet

Clova AI Assistant

Voice-activated AI for search, translation and smart-home integrations within LINE.
Voice CommandsSmart AssistantContextual AI
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First Steps & Resources

Get-Started Steps
Time to basics: 1-2 weeks
1

Download and Explore LINE

1-2 hoursBasic
Summary: Install LINE and explore its features.
Details: Begin by downloading the LINE app from your device's app store. Create an account and familiarize yourself with its interface, including chats, stickers, and settings. Explore the app's unique features, such as LINE Pay, LINE Today, and the sticker shop. This foundational step helps you understand the app's ecosystem and prepares you for deeper engagement.
2

Join Public LINE Groups

2-3 daysIntermediate
Summary: Find and join public LINE groups.
Details: Search for public LINE groups that align with your interests. These groups often share stickers, tips, and cultural insights. Engage respectfully and observe group etiquette. This step introduces you to the community dynamics and helps you connect with other users.
3

Explore LINE Stickers

1-2 hoursBasic
Summary: Browse and use LINE stickers.
Details: Visit the LINE sticker shop and explore the variety of stickers available. Purchase or download free stickers that resonate with you. Use them in chats to express yourself and understand their cultural significance. Stickers are a key aspect of LINE's communication style.
Welcoming Practices

Sending a starter sticker pack upon being added to a group chat.

This gesture warmly welcomes newcomers by giving them immediate access to popular or group-specific stickers, helping them integrate into the chat's communication style.

First message celebration with special congratulatory stickers.

Using festive stickers the first time someone posts in a group is a ritual to encourage participation and create a friendly atmosphere.
Beginner Mistakes

Using casual stickers with formal contacts.

Observe the formality of the chat and opt for polite, minimalist, or seasonal stickers when communicating in professional or elder groups.

Ignoring the read receipt etiquette by not acknowledging messages silently.

It's acceptable and expected in many groups to silently acknowledge messages if you have nothing to add to avoid seeming rude or disengaged.

Facts

Regional Differences
Asia

In Japan, Line usage emphasizes formal and seasonal stickers reflecting social hierarchy and politeness, while in Thailand, sticker use is more exuberant and integrated with informal social interactions.

Asia

In Taiwan, LINE heavily integrates with public sector broadcasts and government alerts, whereas in Indonesia, the platform is more commercially oriented with LINE Pay and shopping services widely used.

Misconceptions

Misconception #1

LINE is just another messaging app like WhatsApp or Messenger.

Reality

LINE incorporates broad integrated services like payments, shopping, games, public services, and a social feed, making it a multifunctional platform central to daily life in many countries.

Misconception #2

Stickers are only cute decorations without deeper meaning.

Reality

Stickers often carry nuanced emotional expressions and social cues, functioning as an essential language component within Line chats.

Misconception #3

Line Users communicate similarly across all regions.

Reality

Cultural and regional differences strongly influence sticker use, formality levels, and etiquette, reflecting local communication styles especially in Japan, Taiwan, Thailand, and Indonesia.

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