Neobanking

Lay users refer generally to business models, whereas insiders emphasize API-first architecture reflecting modular, programmable banking services.

Outside the community it is customer support or service, but insiders use "Customer Success" reflecting a proactive approach to ensure users achieve their financial goals.

Outsiders simply describe the software interface as a mobile app, while insiders emphasize the financial technology focus by calling it a fintech app.

Outsiders call it transaction fees generally, while insiders use interchange fees to describe specific fees between banks and payment networks.

General users refer to security broadly, but neobanking insiders specify KYC (Know Your Customer) and AML (Anti Money Laundering) compliance as core regulatory processes.

Casual observers call them traditional banks, whereas insiders refer to them as legacy banks emphasizing the older, less agile systems contrasted with neobanks.

While outsiders speak of overdraft as a service or charge, insiders refer to it as negative balance to focus on the state of the account within digital platforms.

Casual observers call these institutions digital banks based on their online nature, whereas insiders use "Neobank" to emphasize their fully digital, branchless, and innovative model.

The common term money transfer is often translated literally, but insiders say P2P Payment to stress direct person-to-person transactions via mobile platforms.

Ordinary users call it a bank account, while neobanking insiders use "wallet" highlighting the digital, flexible, and integrated nature of their money management tool.